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Delivery times & charges
We strive to deliver your order within 5 working days.
Delivery of several itemsIf you have ordered several items at the same time, we will endeavour, where possible, to deliver all of your items together. The order item with the longest delivery time determines your parcel's delivery time.
Tracking your orderOur orders are sent by our courier DHL. To obtain the Track & Trace number of your order, please contact us. With this number, you can track delivery of your parcel via the website of DHL,
. Parcels are generally delivered within 48 hours of despatch.
Delivery chargesthe NetherlandsFor orders under € 350,- shipping costs are € 10,-. No delivery charge is made for orders over € 300,00 delivered inside the Netherlands.Belgium / Luxembourg Shipping costs to Belgium and Luxembourg are € 15,-Other countries within the EUShipping costs depend on the size and destination of the shipment. Please contact us for more information
Placing an Order
Items damaged on receipt
Taking delivery of an incorrect item
Van de Berch van
2215 RK Voorhout
General Terms & Conditions
How to Order